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Schulungsübersicht
Introduction to Root Cause Analysis (RCA)
- Definition and importance of RCA
- Types of problems that RCA can address
- Overview of the continuous improvement cycle
Key foundations of RCA
- Understanding cause-and-effect relationships
- Common RCA methodologies and frameworks
- Steps in the RCA process
Basic Root Cause Analysis Tools
- 5 Whys technique: Identifying underlying causes
- Ishikawa (Fishbone) diagram: Categorizing potential causes
- Pareto analysis: Prioritizing issues based on impact
Advanced RCA techniques
- Failure Mode and Effects Analysis (FMEA): Identifying potential failures
- Fault Tree Analysis (FTA): Systematic failure investigation
- Cause and Effect Matrix: Prioritizing solutions based on impact
Applying RCA in real-world scenarios
- Case studies and hands-on exercises
- Identifying root causes in business processes
- Developing actionable solutions
Implementing corrective and preventive actions (CAPA)
- Developing corrective action plans
- Establishing preventive measures
- Monitoring and evaluating effectiveness
Prevention and continuous improvement
- Proactive problem identification techniques
- Monitoring and sustaining improvements
- Embedding RCA into organizational culture
Summary and next steps
Voraussetzungen
- Basic understanding of business processes
- Experience with problem-solving or decision-making in an organizational setting
Audience
- Business professionals
- Quality assurance teams
- Project managers and process improvement specialists
14 Stunden
Erfahrungsberichte (1)
Lust zu sprechen
Jihan Fadila - BAF
Kurs - Root Cause Analysis (RCA) for Internal Audit
Maschinelle Übersetzung
