Course Outline
Defining Business Analysis
Overview of the business analysis discipline
- Key roles and responsibilities
 - Distinguishing between business analysis and other related disciplines
 
Introducing the business analysis framework
- The framework and the Business Analysis Body of Knowledge® (BABOK®)
 - Industry best practice from the International Institute of Business Analysis (IIBA®)
 
Capturing Business Requirements through Elicitation
Gathering business needs at the organisational or department levels
- Performing needs analysis
 - Choosing the best elicitation technique
 - Soliciting enterprise-level contextual analysis using strategic, tactical and operational tools
 
Identifying the nine elicitation techniques
- Verifying the necessary steps to gather information
 - Recording and confirming elicitation results
 
Conducting Enterprise Analysis
Analysing the business landscape
- Categorizing and prioritizing business needs and issues using affinity diagrams
 - Assessing business capabilities and gaps
 
Detecting problems and finding opportunities
- Exposing root causes of problems
 - Finding opportunities for growth
 - Identifying elements of the initial solution scope
 - Developing action-oriented business initiatives to address business needs and opportunities
 
Measuring the feasibility of options
- 2x2 analysis grid
 - Prioritization matrices
 - Anticipating project benefits and costs
 
Documenting critical project parameters
- Building SMART project objectives
 - Specifying critical project elements and deliverables
 
Planning and Monitoring the Business Analysis Process
Planning for requirements analysis
- Documenting assumptions, ground rules and templates
 - Producing a requirements development plan to guide and manage the process
 - Building the communication plan
 
Performing stakeholder analysis
- Identifying key stakeholders
 - Analysing the impact stakeholders have on a project
 
Developing a change management process
- Baselining your plan
 - Following the defined change management process
 - Managing the change control process
 
Managing and Communicating Requirements
Analysing requirements
- Verifying, prioritising and organising requirements
 - Specifying the requirements document
 - Identifying key relationships using traceability
 
Executing the communication plan
- Addressing common pitfalls typically encountered during requirements development
 - Validating the requirements document with key stakeholders
 - Managing stakeholder agreement and conflict
 
Assessing and Validating Solutions
Allocating requirements
- Optimising business value
 - Evaluating dependencies between the individual requirements
 
Assessing organisational readiness
- Identifying organisational capability gaps
 - Defining business and technical organisational impacts
 
Developing Business Analysis Competencies
- Going beyond the mechanics of analysis
 - Applying the IIBA® Business Analysis Competency framework
 
Requirements
This course is intended for anyone interested in gaining a broad knowledge of the key tasks and techniques involved in business analysis or anyone who needs to effectively analyse business options and outcomes.
Testimonials (7)
the lessons
Angela - PT Andalan Teknologi Bersama
Course - Introduction to Business Analysis: Defining Successful Projects
RACI table
Yogi Apryanto - PT Andalan Teknologi Bersama
Course - Introduction to Business Analysis: Defining Successful Projects
Examples during the presentation was sufficient and knowledgeable, and easy to understand and visualize.
Irvine - PT Andalan Teknologi Bersama
Course - Introduction to Business Analysis: Defining Successful Projects
easier to understand than i though it will be
fadzlyzainalfadilla - PT Andalan Teknologi Bersama
Course - Introduction to Business Analysis: Defining Successful Projects
A lot of new isight
Anggi Anggara - PT Andalan Teknologi Bersama
Course - Introduction to Business Analysis: Defining Successful Projects
How the lecturer explain thing is very clear and not clutered, have many general and specific knowledge about BA's things, learn a lot thing with him.
Kenny - PT Andalan Teknologi Bersama
Course - Introduction to Business Analysis: Defining Successful Projects
Focusing on applying the course on my real work.