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Duration 14 hours
Course Outline
Introduction
Fundamentals of Coaching
- Defining coaching
- Recognizing Roadblocks
Models of Coaching
- The different coaching framework
- Choosing the proper coaching framework
- Understanding the GROW model
Coaching in Practice
- Factors required for coaching
- Becoming an effective coach
Effective Communication
- Fundamentals of communication
- Communication preparation and stages
- Delivering the message
- Communication barriers
Communication and Influencing
- Key components of communication
- Developing trust and rapport
- Listening
- Expressing vs. provoking
- Questioning
- Summarizing
- Emotional intelligence
- Influencing framework and guidelines
- Influencing strategies and practices
Best Practices
- Best practices in coaching
- Best practices to effectively communicate
Summary and Next Steps
Requirements
- No prerequisites required
Audience
- Anyone who wishes to improve their coaching and communication skills
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Stay calm. Analyze others carefully.
Eva Sickinger - Ferngas Service & Management GmbH & Co. KG
Course - Effective communication skills
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